Stop Hiring Dispatchers. Outsource Your Tow Dispatch and Save $100k+ a Year
Get a fully trained dispatch team working your calls 24/7 — without the hiring, training, payroll, sick days, or turnover. We operate as your dispatch department for a fraction of the cost.
In-House Dispatch Is Killing Your Margins
$45k–$65k Per Dispatcher, Per Year
Salary, benefits, payroll taxes, workers' comp, training. And that only covers one shift. For 24/7 you need three to four people — that's $150k+ before anyone calls in sick.
Turnover Eats Your Time
The average dispatcher stays 12–18 months. Every time one quits, you're back to posting jobs, interviewing, training, and losing calls during the gap. It never ends.
Night Shifts Are Nearly Impossible to Staff
Nobody wants to answer phones at 3 AM for $15/hour. You either pay a premium for overnight staff or you let calls go to voicemail. Both options cost you money.
One Person Can Only Handle One Call
Storm hits, pile-up on the highway, three calls at once — your dispatcher answers one and the other two go to your competitor. You'll never even know those calls came in.
Your Dispatch Team — Without the Overhead
We Learn Your Business
Your rates, service area, driver roster, dispatch software, and call handling preferences — all configured during onboarding.
Forward Your Line
Simple call forward from your existing number. Takes 5 minutes. Forward all calls or just overflow and after-hours.
We Handle Everything
Answer calls, gather info, quote jobs, dispatch drivers, send ETAs, follow up. AI handles 80%, humans handle the rest.
You Grow
More calls answered. More jobs booked. No staffing headaches. Focus on running trucks while we run your phones.
Why Tow Operators Outsource Dispatch to TDS
True 24/7 Coverage — No Staffing Gaps
Nights, weekends, holidays, sick days, vacations — we never miss a shift. Your phones are always covered by dispatchers who know towing.
Save $100k+ Per Year
Replace 3–4 full-time dispatchers with one flat monthly rate. No salaries, no benefits, no payroll taxes, no workers' comp, no overtime.
Zero Turnover, Zero Training
We handle recruiting, training, quality assurance, and replacement. If a dispatcher leaves our team, you never notice — coverage is seamless.
Scale Instantly
Going from 50 calls a month to 500? No need to hire. Our system scales with your volume automatically — same quality, same speed.
AI + Human — Best of Both
Our AI handles routine calls instantly. Human dispatchers step in for complex situations. You get the speed of automation with the reliability of real people.
Full Transparency
Every call recorded. Detailed reports on volume, response times, jobs booked, and revenue captured. You always know exactly what's happening.
In-House vs. Outsourced Tow Dispatch
| In-House (24/7) | Outsourced (TDS) | |
|---|---|---|
| Annual cost | $150,000+ | Under $12,000 |
| Staff needed | 3–4 people | 0 |
| Hiring & training time | 4–8 weeks per hire | Same-day setup |
| Sick days / no-shows | Your problem | Our problem |
| Simultaneous call capacity | 1 per dispatcher | Unlimited |
| Night shift coverage | Hard to staff | Always covered |
| Scalability | Hire more people | Automatic |
Tow Operators Who Are Done Hiring Dispatchers
Solo Operators
Can't answer the phone while you're on a hook. Outsource dispatch and never miss a job — even when you're under a car at 3 AM.
Growing Fleets
Adding trucks but can't justify another full-time dispatcher? We scale with you. Go from 5 trucks to 50 without touching your dispatch overhead.
Burned by Turnover
Tired of hiring and training dispatchers who leave in 6 months? We handle it all. Our team stays — your coverage never gaps.
We Work Inside Your Existing Tools
No new software to learn. We dispatch through the platforms you already use.
Fire Your Staffing Headaches. Not Your Standards.
Try outsourced tow dispatch free for 14 days. No credit card. No contract. Same-day setup.