Motor Club Dispatch

We Handle the Hold Times, Paperwork & Callbacks โ€” You Handle the Tow

Motor club calls are high-volume, high-compliance, and high-hassle. We take all of that off your plate โ€” AAA, Agero, Allstate, Urgent.ly, and every club in between.

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AAA, Agero, Allstate All major clubs supported
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100% Compliance Protocols followed every time
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0 Hold Time for You We sit on hold so you don't
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24/7 Coverage Clubs call at all hours

Motor Club Calls Eat Your Time Alive

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20โ€“45 Minutes on Hold Per Call

Agero puts you on hold. AAA needs a callback. Allstate wants a status update. Your dispatcher is stuck on the phone while three new calls go unanswered.

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Paperwork and Compliance Never End

PO numbers, ETA updates, GOA documentation, callback procedures, damage reports โ€” one missed step and the club rejects your invoice or drops you from the network.

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Low-Margin Jobs That Demand High Effort

Motor club rates are thin. If your dispatcher spends 30 minutes per call on admin, the math doesn't work. You need the volume but can't afford the overhead.

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Miss a Call, Lose the Contract

Motor clubs track your answer rates. Drop below their threshold and you lose the contract โ€” along with the steady call volume that keeps your trucks busy.

We Handle the Club. You Handle the Tow.

1

Club Call Comes In

AAA, Agero, Allstate, Urgent.ly, Quest โ€” we answer and accept the dispatch following each club's exact protocol.

2

We Handle the Admin

PO numbers, ETA confirmations, hold times, callback procedures, GOA documentation โ€” all handled by our team.

3

Your Driver Gets Dispatched

Clean job details sent to your nearest driver via SMS or dispatch software. Location, vehicle info, service type, PO โ€” everything they need.

4

We Follow Up

ETA updates, status callbacks, arrival confirmation โ€” we manage the club communication so your driver just drives.

Every Major Club โ€” Every Protocol

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AAA

Full AAA dispatch handling including priority levels, ETA management, status updates, and proper documentation for every call type.

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Agero

Agero's dispatch protocols handled end-to-end โ€” accept, confirm, update, and close. We manage their portal and phone requirements.

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Allstate

Allstate Motor Club calls answered and dispatched per their specific procedures. Compliance documentation handled automatically.

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Urgent.ly

Digital-first dispatch through Urgent.ly's platform. We accept, manage, and close jobs following their real-time requirements.

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Quest

Quest Towing dispatch handled with proper callback procedures, ETA management, and documentation for every service type.

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Other Clubs

National General, MCA, Better World Club, GEICO, and more. If there's a protocol, we know it. New club? We learn it in 24 hours.

Keep the Volume. Ditch the Overhead.

01

Get Your Dispatcher Off Hold

We sit on hold with the clubs so your team doesn't. Free up your dispatcher to handle cash calls, manage drivers, and do work that actually moves the needle.

02

Never Miss a Club Call

24/7 answer coverage means your answer rate stays at 100%. Keep your contracts, keep your volume, keep your trucks busy.

03

Compliance Handled Automatically

PO numbers captured. ETAs updated. Callbacks made on time. GOA documented properly. Every protocol followed, every time โ€” no training your staff on club rules.

04

Make Low-Margin Calls Profitable

Motor club jobs don't pay much per call โ€” but the volume adds up. By eliminating the admin overhead, every club call becomes worth taking.

05

Scale Club Volume Without Hiring

Adding new club contracts? Going from 50 club calls a month to 500? We scale instantly. No new hires, no training, no ramp-up time.

Motor Club Calls Are Only Profitable If You Eliminate the Admin

A club call pays $45โ€“$85. Your dispatcher spends 30 minutes on hold, callbacks, and paperwork. At $20/hour, that's $10 in labor per call โ€” before fuel, wear, and drive time.

Outsource the admin to us and your only cost is fuel and driver time. The math finally works.

We handle the club. Your driver handles the tow. You keep the margin.

Dispatches Through Your Existing Software

Club jobs flow directly into the tools your team already uses.

TowBook Dispatch Anywhere Beacon Omadi Ranger SST Tracker QuickBooks

Stop Sitting on Hold. Start Booking More Club Jobs.

Try motor club dispatch free for 14 days. We handle the clubs โ€” you handle the tows.

Motor Club Dispatch Questions

Do you work with all motor clubs?
Yes. AAA, Agero, Allstate, Urgent.ly, Quest, National General, MCA, Better World Club, GEICO, and more. If a club has a protocol, we know it. New club we haven't seen? We learn it within 24 hours.
Will the clubs know I'm using a third-party dispatcher?
No. We operate as your dispatch team โ€” answering under your company name, using your provider IDs, and following your account protocols. To the club, we are your dispatchers.
How do you handle the different protocols for each club?
Each club's procedures are programmed into our system during onboarding. Our dispatchers โ€” both AI and human โ€” follow the exact workflow for each club: accept procedures, ETA requirements, callback timing, documentation standards, and close-out steps.
Can you handle GOA (Gone on Arrival) documentation?
Yes. We follow each club's specific GOA procedure โ€” proper documentation, required photos if applicable, and timely reporting so your invoice doesn't get rejected.
Can I keep handling cash calls myself and only outsource club calls?
Absolutely. Many operators use us specifically for motor club dispatch while handling private calls in-house. You control which calls forward to us.
Will this help me keep my motor club contracts?
Yes. Clubs track answer rates, response times, and compliance. With 24/7 coverage and 100% answer rates, you meet or exceed every threshold. No more risking your contracts over missed calls.
How fast can I get started?
Same day. We configure your club accounts, provider IDs, rate sheets, and driver roster during a quick onboarding call. Calls start flowing within hours.
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