AI Tow Dispatch That Answers, Quotes & Rolls Your Truck in Under 60 Seconds
Your calls answered instantly. Jobs quoted from your rate sheet. Nearest driver dispatched automatically. And when things get complex, a real human takes over — seamlessly.
Your Dispatcher Can Only Handle One Call at a Time
A storm hits. Three calls come in at once. Your dispatcher answers one — the other two go to voicemail and straight to your competitor. Multiply that across nights, weekends, and holidays and you're bleeding revenue you never even see.
Traditional answering services aren't the fix either. They take messages, but they can't quote a flatbed vs. a wheel lift, don't know what GoA means, and definitely can't check which of your drivers is closest.
AI dispatch solves all of it.
What Happens in 60 Seconds
Call Answered
AI picks up in under 3 rings, greets the caller using your company name and brand voice. No hold music, no voicemail — ever.
Details Gathered
Collects caller location, vehicle year/make/model, service needed (tow, lockout, jump, tire change, winch-out), and any special circumstances like highway shoulder or parking garage.
Job Quoted
AI calculates the price from your custom rate sheet — mileage, service type, time of day, vehicle size. Caller gets an instant quote, no callbacks needed.
Driver Matched
Checks real-time driver availability and proximity. Assigns the job to your nearest driver with the right equipment — flatbed, wheel lift, or heavy duty.
Job Dispatched
Driver receives full job details via SMS or directly through your dispatch software. ETA calculated and sent to the caller automatically.
Human Backup
If anything gets complex — upset caller, multi-vehicle accident, insurance dispute — a live human dispatcher takes over instantly. The caller never notices the handoff.
Why AI + Human Dispatch Wins
| In-House | Answering Service | Software Only | AI Dispatch (TDS) | |
|---|---|---|---|---|
| Answers in under 3 rings | ✕ | ✓ | ✕ | ✓ |
| Quotes jobs instantly | ✕ | ✕ | ✕ | ✓ |
| Knows towing terminology | ✓ | ✕ | ✕ | ✓ |
| Routes to nearest driver | ✓ | ✕ | ✓ | ✓ |
| Unlimited simultaneous calls | ✕ | ✓ | ✕ | ✓ |
| Human backup on hard calls | ✓ | ✕ | ✕ | ✓ |
| Works 24/7/365 | ✕ | ✓ | ✓ | ✓ |
| Under $1,000/month | ✕ | ✓ | ✓ | ✓ |
Every Call Type Your Towing Company Gets
Standard Tows
Breakdowns, dead batteries, no-starts. AI collects location, vehicle info, and dispatches the nearest flatbed or wheel lift automatically.
Lockouts
Keys locked in the car. AI confirms vehicle type and location, then sends a driver with the right tools — no wasted trips.
Jump Starts
Dead battery calls handled instantly. AI quotes, dispatches, and sends the caller an ETA — all in under a minute.
Tire Changes
Flat tire on the highway at 2 AM. AI gets the location, confirms spare availability, and rolls your closest driver.
Police Rotation
Time-sensitive rotation calls answered immediately. AI logs the call and dispatches per your rotation protocols — never miss your turn.
Accident Tows
Complex calls flagged and handed to a human dispatcher instantly. Police report numbers, hazards, and multi-vehicle details captured accurately.
What the AI Doesn't Handle
We built the AI to be fast and accurate on 80% of calls. The other 20% need a person — and we have them ready 24/7.
Upset or emotional callers. Multi-vehicle accident scenes. Insurance disputes. Unusual vehicles like RVs, motorcycles, or heavy equipment. Callers who just need someone to listen before they can give you the details.
Our human dispatchers are trained specifically in towing operations. They speak the language, know the protocols, and step in the moment the AI detects a call needs the human touch.
AI Dispatch Plugs Into Your Existing Software
No rip-and-replace. No new apps to learn. Jobs flow directly into the tools you already use.
Try AI Tow Dispatch Free for 14 Days
No credit card. No contract. No risk. Just more calls answered, more jobs booked, more revenue earned.